Shipping & FAQ
"How long will my order take to arrive?"
Orders are processed and prepared to be dispatched within 2-5 business days. Delivery times may take 1-3 weeks (business days) from the time of purchase to dispatching your order worldwide unless it is specified in the product description. Sometimes we have special sales with priority delivery, e.g. 3-8 days delivery. Delivery times can be found in the product description on all products, as well as delivery times sometimes vary depending on the item in particular.
"How does delivery work?"
goofyonesie.shop works with global merchants and top-quality handmade artisans in order to provide you with the best prices and the most awesome innovative products. This means that your order is dispatched from all over the world. Our delivery methods for the majority of our shipments are USPS and FedEx.
Because we dispatch directly from our partners and a lot of our products are in high demand, your item(s) may take 1-3 weeks (business days) to arrive. If you buy different items it is possible that you will receive more than one parcel.
Please do not worry if it does not show up immediately. We provide tracking numbers with every order as well.
24/7/365 ticket and email support is conveniently offered to you. We are always only one email away and offer very fast response times. Please contact us at goofyonesie@gmail.com if you need assistance — we are here for you.
"How can I return an item?"
Refer to our Return Policy. If you need further assistance, please send us an email at goofyonesie@gmail.com.
"How long will it take for you to reply to my message?"
We strive to maintain one of the fastest response times on the web. Thus far we manage to meet our best results regularly and respond to enquiries within 1-3 hours, but we aren't always perfect so please allow up to 24 hours — especially on weekends or holidays. We guarantee awesome customer support!